The VA National Center for Post-Traumatic Stress Disorder (NCPTSD) is a center of excellence for research and education on the prevention, understanding, and treatment of PTSD. The center’s purpose is to improve the well-being and understanding of Veterans. They conduct cutting edge research and apply their findings to advance the science and promote understanding of traumatic stress across a wide range of individuals.

The center was in need of an online method for making their research and training more accessible to the entire PTSD/TBI stakeholder community.

The VA NC PTSD selected Coley to develop a web-based knowledge management solution that delivers their cutting-edge research, information, and training to healthcare providers. Our solution includes:

• Resource toolkits targeted to each of the primary support communities
• A Content Management System

The CRM/UD project has provided benefits to VA that include:

• Provides multiple training modalities, including ILT, web-based, software simulations, and job aids that enables rapid adoption of New Technology
• Improves VA Employees’ productivity and performance
• Improves VA service to Veterans and their families
• Assists the VA in reducing Veterans’ claims backlog